1. Overview & Commitment
At SWM CRM, we respect your privacy and are committed to protecting any personal and business data you share with us. This Privacy Policy outlines how we collect, store, process, and safeguard information when you visit our website, register for our automation workshops, or use SWM CRM services.
2. Information We Collect
We may collect information you provide directly through our registration forms, such as:
- Full Name, Email Address, and WhatsApp / Mobile Phone Number
- Business Category, City, and Automation Requirements
- Session attendance data and questions submitted during live workshops
- Technical details such as device type, browser, IP address, and cookie consent preferences
3. How We Use Your Information
Your data is used strictly for legitimate business purposes:
- Delivering Zoom workshop access links, reminders, and calendar invitations
- Transmitting requested bonuses, PDF blueprints, and WhatsApp automation guides
- Loading lead entries directly into SWM CRM for customer support follow-ups
- Improving our workshop curriculum and client onboarding experiences
- We never sell, rent, or trade your personal information to third-party brokers
4. Data Security & Storage
We implement industry-standard encryption, SSL protocols, and access controls to prevent unauthorized access, alteration, or disclosure of your information. Lead records are stored securely within our CRM infrastructure with restricted team access.
5. Your Rights & Opt-Out
You have the right to request access to your data, update your details, or unsubscribe from automated WhatsApp / email notifications at any time by replying "STOP" or contacting our support team.
6. Contact Our Grievance Officer
For any privacy questions or data requests, contact our Hyderabad office: